Privacy Policy

Personal Information: B2B Commodities Pvt. Ltd. (“B2BCPL) is the licensed owner of the brand R-MART and the website r-mart.co.in (‘The Site”). B2BCPL respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by B2BCPL on the Site. As a visitor to the Site/ Customer, you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by B2BCPL in the manner provided in this Privacy Policy.

What information is, or maybe, collected from you? As part of the registration process on the Site, B2BCPL may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

How do we collect the Information? B2BCPL will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The Site may contain links to other Web sites. B2BCPL is not responsible for the privacy practices of such other Web sites which it does not own, manage or control. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to the Site.

How is the information used? B2BCPL will use your personal information to provide personalized features to you on the Site and to provide for promotional offers to you through the Site and other channels. B2BCPL will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. B2BCPL will use this information to preserve transaction history as governed by existing law or policy. B2BCPL may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. B2BCPL will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager. Information about Customers on an aggregate (excluding any information that may identify you specifically) covering Customer transaction data and Customer demographic and location data may be provided to partners of B2BCPL for the purpose of creating additional features on the website, creating appropriate merchandising or creating new products and services and conducting marketing research and statistical analysis of customer behaviour and transactions.

With whom your information will be shared: B2BCPL will not use your financial information for any purpose other than to complete a transaction with you. B2BCPL does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties. In cases where it has your permission to provide products or services, you've requested and such information is necessary to provide these products or services with the information may be shared with B2BCPL’s business associates and partners. B2BCPL may, however, share consumer information on an aggregate with its partners or third parties where it deems necessary. In addition, B2BCPL may use this information; for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site’s terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

What choices are available to you regarding the collection, use and distribution of your information? To protect against the loss, misuse and alteration of the information under its control, B2BCPL has in place appropriate physical, electronic and managerial procedures. For example, B2BCPL servers are accessible only to authorized personnel and your information is shared with employees and authorised personnel on a need-to-know basis to complete the transaction and to provide the services requested by you. Although B2BCPL will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that B2BCPL will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

How can you correct inaccuracies in the information? To correct or update any information you have provided, the Site allows you to do it online. In the event of loss of access details, you can send an email to: customerservice@ r-mart.co.in

Policy updates: B2BCPL reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site.